The customer is a diversified global pharmaceutical company and a leader in a new industry model – Growth Pharma

The customer is a diversified global pharmaceutical company and a leader in a new industry model – Growth Pharma

The company is anchored by strong and sustainable brand franchises, a leading global generics business, a premier pipeline, highly efficient operations and an experienced management team creating an unrivaled foundation for long-term growth.

Challenges faced by the Client

Challenges faced by the Client

The customer managed its marketing and sales related IT needs through a dedicated IS Web Services (ISWS) group which in turn manages all consumer-facing applications, websites through its own staff and contract staff from several vendors. The ISWS group faces issues with hiring, resource utilization and management by working with several vendors for recruiting contract staff and the long turnaround times of onboarding resources were impacting service delivery, quality & cost.

PreludeSys Solution

PreludeSys was selected as a sole vendor for the ISWS group to provide software development, maintenance and support services. PreludeSys devised its engagement models for various needs of the group, which includes managed services model for managing a steady stream of work, strategic sourcing model to augment its staffing needs.

Benefits

Benefits

  • Hiring & resource onboarding time was reduced from 8 weeks to 3 weeks
  • High-quality talent for service delivery
  • Predictable cost
  • Single point of contact with quick turnaround time for a variety of needs
  • The discrete work knowledge is retained and effectively transitioned
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