Medical Records Review Knowledge

Process Outsourcing Medical Records Review

Preludesys Voice Solutions

Preludesys Medical Records

Preludesys Insurance
Data Entry

Preludesys Medical

Our KPO/BPO solutions include both voice and non-voice processes to support unique needs of our clients. Powered by state-of-the-art infrastructure and manned by skilled and dedicated resources, our clients can focus their time on other critical business aspects while we manage their customer interactions on their behalf.

Voice Solution Features

  • VOIP telephone systems
  • Automated call management
  • Skilled and experienced resources
  • Internal and external quality audit
  • Customer-centric culture
Medical Records Review IT Services Inside Sales CallingMedical Records Review

With a clear understanding of our client’s services portfolio and their USP, our team builds a database of potential matches for their services, and calls them at a predefined frequency to deliver short and engaging sales pitches. Our team of trained callers convince prospects to allot their time for a detailed demo by our client. This process sets up a powerful sales funnel for our client and facilitates their customer acquisition program.

Medical Record IndexingFirst-Call Project For HealthcareMedical Record Indexing

Our client retrieves documents related to medical records, insurance for claims and benefits, and employment records from healthcare centers, insurance companies and employers. To ensure their time is not wasted, our team of callers call ahead and fix an appointment for our client’s agents. Our callers prep themselves with all relevant data like case number, date of request, approval details, etc. before calling. The success of the call also depends on the team’s ability to respond appropriately to questions posed to them.

Medical Records Review Service

Medical Records Review Medical Records Review Service Medical Records Review
  • Medical Records Review process provides a crisp, concise, and informative summary of voluminous medical records
  • The reviewed medical summary will retain all significant and critical data
  • Medical Records Review summary will have Date of Report, Provider name, and Page number
  • Summary is sorted based on the chronology of events

Medical Record Indexing

Medical Record Indexing Medical Record Indexing Medical Record Indexing
  • Medical Record Indexing allows for proper sorting of pages under predefined categories
  • Categorization of medical records is done based on the content of each page
  • Categories include Doctor’s Notes, Lab Reports, General and Admin

Insurance Data Entry

Certificate of Insurance Insurance Data Entry Certificate of Insurance
  • Capture all data points in a Certificate of Insurance (COI)
  • Convert these data from image to digital format
  • Data elements updated include but not limited to dates, limits, categories, coverages, etc.

Medical Billing

Medical Billing Medical Billing, Medical Coding and Revenue Cycle Management Medical Billing
  • Comprehensive Revenue Cycle Management starting from patient registration to final payment
  • Team of registered medical coders, experienced medical billing personnel, and expert callers
  • Customized stand-alone services for Medical Billing and Medical Coding processes
  • Compliant to all standard guidelines and policies including HIPAA

Medical Scribing

Medical Scribing Medical Scribing Medical Scribing
  • Provide remote real-time charting of physician-patient interactions
  • Our team of Medical Scribe professionals are fast, accurate and highly experienced
  • We follow best practices in industry to meet client SLA
  • We are compliant to all standard guidelines and policies including HIPAA


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