| Client Credits |
"Preludesys has consistently demonstrated high levels of business and technical knowledge, creativity and delivery excellence. We remain highly satisfied"
CIO
A leading manufacturing firm |
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Preludesys provides on-going support for enterprise applications, products, systems and network infrastructure in an onsite/offshore model to global customers, under stringent Service Level Agreement based frameworks. As a matter of fact, Preludesys has a track
record of meeting or exceeding Service Level Agreements
Preludesys' dedicated offshore teams also support and sustain products past their growth phase but which still require enhancements. Our support & maintenance portfolio includes a wide array of end-user support options including service provisioning that offers 24 x 7 support / 12 x 7 support / 12 x 5 support and 8 x 7 support.
Preludesys offers an array of benefits such as allocation of resources to more strategic initiatives; enhanced customer satisfaction leading to loyalty and low support costs.
Preludesys offers Product sustenance and Support, Code maintenance, Bug fixes, Patch releases, Infrastructure maintenance, Database upgrades, Enterprise application administration, End-of-life Product Support, Porting or re-engineering the software to new operating system platforms or technologies.
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